Get in touch with us
Send us a message and a real member of our team will read it and reply. Usually within 24 hours on business days.
Best for detailed questions, screenshots, or anything you want documented.
Response time
We reply to every message within 24 hours on business days. Urgent reports involving safety or fraud are prioritized and usually answered the same day.
Report a problem
If you had a bad experience with an artisan, or you have encountered a scam, include the artisan's name, the date, and any screenshots or messages. The more detail you provide, the faster we can act.
Partnerships
If you run a trade association, a vocational school, or a business that serves artisans, and you want to explore working with ArtisHelp, mention it in your message and we will route it to the right person.
Send a message
No account needed. Fill in the form below and we will reply to the email address you provide.